سياسة الخصوصية
Qa3at.com Privacy Policy
Last Updated: November 2025
Introduction:
At Qa3at.com, we value your trust and are committed to protecting the privacy of your personal data. This policy explains how we collect, use, and protect the information we obtain through your use of our platform (website and mobile applications). By using our services, you agree to this policy and the practices described herein.
1. Types of Information We Collect
We collect two main types of information:
Personal Information You Provide Us Directly:
When registering: Full name, email address, and phone number.
When using the platform: Booking details, correspondence with service providers, and ratings and reviews you post.
When contacting us: Information you provide when contacting our support team via email at info@mail.qa3at.com or any other communication channel.
Information We Collect Automatically:
Usage Data: Information about how you interact with the platform, such as the pages you visit, the time you spend, and the type of device you use (computer, mobile phone).
Location Data: We may collect information about your geographic location to provide personalized services based on your city.
Cookies: We use cookies to enhance your experience, personalize content, and remember your preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services:
Creating and managing your accounts.
Processing your bookings and orders.
Personalizing your browsing and search experience on the platform.
Analyzing data to improve platform performance and develop its features.
To communicate with you:
Sending booking confirmations and order updates.
Responding to your inquiries and providing technical support.
Send you promotional offers and news about our services (you can unsubscribe at any time). For security and protection:
Protecting the platform from fraudulent activities and security threats.
Verifying user identities and ensuring compliance with the Terms of Service.
3. Sharing Information with Third Parties
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: We share necessary information (such as name and phone number) with venue owners or service providers whose services you have booked, in order to complete the booking process.
Third-Party Service Providers: We may use third-party services (such as hosting or data analytics services) to help us operate the platform. These providers are obligated to protect your information and use it only for the specified purposes.
Legal Cases: We may disclose your information if required by law, to protect our rights, or to comply with legal processes.
4. Your Rights to Manage Your Data
Access and Correction: You have the right to access, correct, or update your personal information at any time through your account settings.
Unsubscribe: You can unsubscribe from receiving our marketing emails by following the instructions in the emails.
Delete Your Data: You can request the deletion of your account and personal information, and we will take the necessary steps to comply with your request in accordance with applicable laws and regulations.
5. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, you should be aware that no method of electronic transmission or storage is 100% secure.
6. Changes to this Policy
We may update this Privacy Policy from time to time. When we do so, we will post the new version on this page and update the “Last Updated” date. Your continued use of the platform after the posting of any update constitutes your acceptance of the revised policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us by email at info@mail.qa3at.com.